Service system
After-sales guarantee
The company has a maintenance service station in the main sales outlets across the country, and a dedicated person is responsible for the after-sales service of the product. The service personnel have been professionally trained by the company and have the skills and qualifications for product maintenance and repair. The company has also set up an after-sales service group composed of professional and technical personnel for product quality processing and maintenance services to cooperate with maintenance stations and distributors across the country to serve customers. Customers across the country such as product quality problems, after-sales service can be resolved.
The company's products are all implemented "Three Guarantees". Within one year, if it is purely a quality problem of the product itself, the company will be responsible for the replacement; if it is not artificially damaged within five years, the company will provide free maintenance; if the product quality problems are caused by customers, the company Free maintenance, but the maintenance cost is charged as appropriate.
For the purchase of supporting products by enterprises, in addition to the above-mentioned "three guarantees" clause, the company will also provide long-term tracking services for this batch of products:
1. Special professional and technical personnel will be sent to the site for installation and commissioning until the customer is satisfied.
2. Send after-sales service team every three months to understand the use of products to users and deal with product quality problems raised by customers.
3, the company strictly fulfill the commitment of product after-sales service, to solve the user's worries about the company's products.
national free service hotline:0411-66008800(Monday to Saturday 08:00-17:00)
Electronic E-mail:yusheng001@126.com